Online store customer service









1. Love the online platform sales industry or e-commerce platform customer service reception work, with strong market analysis, marketing skills and good interpersonal communication and coordination skills, want to challenge customer service high-paid job seekers, mixed days, mixed basic salary, Buddhist workers ***;

2. Have a strong work initiative to follow up and visit customers with intention to inquire, and have good communication skills with customers (no need to take the initiative to find customers, the company provides online and offline accurate customer resources, you are only responsible for sales transaction conversion);

3. High enthusiasm for work, strong learning ability, affinity, execution and pressure resistance, strong professionalism, effective communication with customers through telephone, WeChat, Want Want to understand customer needs, find sales opportunities and complete sales performance, regularly responsible for customer follow-up, return visit and maintenance;

Conditions of service:

1. Familiar with the online shopping process, have a certain understanding of Taobao, 1688, and other shopping platforms, skilled in computer related knowledge, fast typing speed, able to answer multiple customers at the same time, require long-term stable work, short-term frequent worker change ***;

2. Work carefully and patiently, have a sense of responsibility, strong execution, the most important thing is to be good at text or telephone communication, treat customers warmly and thoughtfully, have a good service attitude, can withstand work pressure (pressure is there, face a variety of customers every day, solve a variety of problems), have a strong sense of responsibility and professionalism, can withstand certain work pressure;

3. Those who have been engaged in Taobao and 1688 platform reception sales customer service, have relevant experience in online store customer service, and are familiar with various operation processes of Taobao are preferred. (Male or female)

4. If you have strong learning ability and innovative spirit, even if you have no experience, we welcome you to join.

Working hours: 8:30-17:00 Evening shifts are available at home