E-commerce sales customer service









1. Want to challenge high-paid job seekers in customer service, love customer service reception work in the sales industry or e-commerce platform, have strong market analysis, marketing skills and good interpersonal communication and coordination skills;

2. Have a strong work initiative to follow up and convert online platform intentions to inquire customers, and have good communication skills for customers (no need to take the initiative to find customers, the company provides online and offline accurate customer resources, you are only responsible for sales transaction conversion);

3. High enthusiasm for work, strong learning ability, affinity, execution and pressure resistance, strong professionalism, effective communication with customers through telephone, WeChat, Want Want to understand customer needs, find sales opportunities and complete sales performance, regularly responsible for customer follow-up, return visit and maintenance;

Conditions of service:

1. Familiar with the online shopping process, have a certain understanding of Taobao, 1688 and other shopping platforms, skilled in computer related knowledge, fast typing speed, able to answer multiple customers at the same time, require long-term stable work, short-term frequent change of workers ***;

2. Work carefully and patiently, have a sense of responsibility, strong execution, the most important thing is to be good at written communication, treat customers warmly and thoughtfully, have a good service attitude, can withstand work pressure (pressure is there, every day to face all kinds of *** customers, solve a variety of problems), have a strong sense of responsibility and professionalism, can withstand certain work pressure;

3. Engaged in Taobao and 1688 platform customer service sales, online store customer service related experience, familiar with Taobao various operation processes are preferred. (Male or female)

4. If you have strong learning ability and innovative spirit, even if you have no experience, we welcome you to join.